- Re-opening Checklists: Covid-19
For All Estheticians and Other Beauty Providers
In order to ensure the safety of our members and the public, along with the Chief Medical Health Officer Dr. Morrison and the PEI Hairdressers’ Association we are providing you with the REQUIRED protocols to re-open. This is also for the Beauty Providers that are not with the PEIHDA at the present time to ensure we are all doing our part by following these guidelines.
All businesses operating during the Covid-19 pandemic are required to have an operational plan. The operational plan does not need to be submitted to the Chief Public Health Office before reopening. However, the plan will need to be made available during inspections by a government official.
A template can be found at: www.princeedwardisland.ca/en/publication/covid-19-operational-plan-template
- You will need to space out your waiting room chairs and the service areas within your room to be 2m/6ft apart on all sides. This will give you an idea how many can work within that space. Where waiting areas are not large enough to allow 2m spacing, have clients wait outside or in their vehicles. Text or call them when a chair/room area is ready for them.
- For spaces that you cannot socially distance from another co-worker then you need to make different teams. This allows you to make sure there are less people in the space and follow the 2m/6ft apart. Stagger workdays, appointment times etc.
- If shifting teams – best to organize it so that no one is on both teams (just in case a team member gets sick must quarantine)
- No handshakes. No hugs. No high-fives. For now.
- Only one client allowed per service provider (no extra persons allowed in the facility). Exceptions can be made for extreme circumstances. It is important to know ahead of time if a support person is required in the facility.
- ONE client at a time. (Unless he/she is a minor and needs parent consent. ( Ie:Laser) You could have your next client waiting in their vehicle and message to come in when you are ready. This could eliminate clients in the waiting room.
- You will need to keep track of all your appointments with name, number, and date. This is in case you, or other staff develop Covid-19 and you need to report to the Chief Medical Health Officer on who your contacts have been (for tracing purposes).
- Pre-book appointments only – no walk-ins
- Space bookings to allow for cleaning and disinfection of workstation instruments and equipment between each client.
- Screening of clients on the phone for symptoms of Covid-19. Do not make an appointment if a client is exhibiting symptoms.
- Ask clients to arrive no earlier than 5 minutes before their appointments.
Cleaning and Disinfection
- Have a written cleaning and disinfection schedule in place. This is to include the surfaces being cleaned and disinfected, what product(s) to use, how often to use the and how to use them.
- Thoroughly clean & disinfect all tool with CS20 or any high-level disinfectant. Ie: nail clippers, cuticle pushers, tweezers, Dremel bits etc. (that have been in contact with a customer after service has been completed) Attempt to use as much disposable implements as possible. Please refer to the “Choosing a Disinfectant” fact sheet as well as the disinfection level for PSE Appendix in the PSE Guidelines.
- Discard examination paper etc. after each client
- Have a foot activated, covered waste receptacle close by for disposable of gloves, masks, tissues etc.
- Have a covered laundry bin for soiled laundry
- Clean laundry should be kept in a closed cupboard or container separate from that used to hold soiled laundry to protect them from dust & other contamination
- Disinfect waiting room chairs with a low-level disinfectant or higher after each client (remove all magazines, books, toys, tables etc.)
- Wax pots & make-up counters to be covered. Only single use disposable applicators are permitted. NO DOUBLE DIPPING
- Any service provider that performs multi services must have their own supplies ie: wax pot, nail supplies etc.
- Makeup applications- you will need to transfer the makeup from your display by using a spatula onto another sanitized tray for the application, so you are not double dipping. Do not reuse product that is left after the service is compete. For powders (eyeshadows, blush, eyeshadows etc.) can be sprayed with 70% alcohol as well without ruining the product. Use disposable applicators as much as possible (Suggestion to have pumps for dispensing the product)
- Nail brushes are to be disinfected with Pre-Empt wipes, makeup brushes are to be cleaned with soap/water and then disinfected with 70% alcohol (suggestion to have extra brushes to allow time for disinfection/drying time) this is to happen after ever client/service
- Wear gloves as much as possible and change to new gloves between every service and/or client.
- Also, wash hands between tasks and after any possibility of contamination, etc.
- Hands must be properly washed between glove changes.
- Spray front of uniform(apron) with a medical grade spray (read labels before use)
- Wash your hands before and after each client, in addition to other general hand washing times.
- Disinfect all surface areas in your workspace after every client and at the beginning of each work day.
- Disinfect all equipment after every use ie: laser, electrolysis, magnifying lamp, trolleys etc
- Use Sterilization Wrap to wrap cords or anything that may drape or touch a client and change after each client.
- Dispose all sharp items into a Sharp container.
- Do not reuse lashes that are left in the container they are supplied in after an eyelash service.
Personal Protective Equipment
- Wearing a non-medical mask and/or a shield will be required by all employees.
- Employees should use one time use gloves
- Soiled laundry: use gloves and remove and wash your hands directly after sorting and putting in washer before continuing to next task. Handle soiled linen as little as possible.
- Clients are not to touch retail products; they are to ask for assistance. Signs should be posted stating this.
- Provide hand sanitizer at the front entrance and throughout the workplace. Direct clients to sanitize their hands when entering and leaving.
- Make sure your restrooms have disposable towels.
- Break room to be sanitize after every use – schedule breaks and lunches at different times. Determine the maximum number of individuals allowed in a break room at any given time using the rules for social distancing. Post this number on the door or at the entrance to the room and ensure all staff are aware.
- Cash transactions discouraged. If cash is accepted, staff must wash their hands after each transaction.
- Use floor markings to direct the flow of traffic when possible.
- Adequate ventilation in the facility is required and is to be on at all operating times.
- Consider installing a physical barrier at the front reception area.
- Washrooms- one at a time if there is a multi-stall washroom. Separate staff and client washroom when possible.
- Have a hand sink or sinks if necessary, readily available and properly stocked for use by all staff at all times.
Management of Illness and Symptoms
- Have a written procedure for screening clients and what to do if clients or staff are symptomatic or are currently self-isolating.
- No service should be performed on symptomatic clients. (list the symptoms) Clients should reschedule if they have symptoms.
- Employees should not attend work if they have symptoms suggestive of Covid-19. Employees must follow the Chief Medical Health Officer Dr. Morrison’s recommendations and guidelines.
- Employees whose family has symptoms or are infected must self-isolate for 14 days.
- You are to report any symptoms to your employer as soon as possible. Self-Isolate and call 811 for further instructions
- Written policy to follow if a staff member or client become symptomatic while onsite (ie.: cleaning, exclusion, call 811, etc.).
- Do you need to open on Mondays and/or Sundays?
- You may want to shorten up your work week at the beginning.
- Will you need to open earlier or stay later, or both?
- It is a suggestion to offer a time/day for family haircuts to come in or a time/day for seniors
- Maybe have your clients come with their hair pre-shampooed and/or leave with no styling etc. will shorten the time in the salon.
- Assign a runner to retrieve retail products for the client-so clients are not touching products- just you or the assigned person
- In a situation like the reception desk, you could have a plastic or glass screen between the client and the receptionist
- Have a plexiglass wall installed on your manicure table to separate you from your client. (Check out Cosmo Prof)
- Client could prepay their service before arrival or before departure by E-transfer, or call in with credit card etc.
- Your business will need a deep clean prior to opening
- Spray front of uniform after each client or carrying dirty laundry – Biotext, Pre-Empt or any medical grade spray
- When doing your linens with bleach wash in cold water and make sure the bleach is a disinfecting bleach (read the label on the back).
- Suggestion to leave Esthetic bed with just examination paper on it for most service to prevent stripping be after every client. Make sure you sanitize the bed after every client.
- All testers should be removed.
- Working through your magnifying lamp (Loop) you could act as a shield as well
Connect with staff about any new or highly prioritized sanitation policies. Consumer confidence will be important during this time, and it will be vital that clients see us sanitizing. Suggestions/Recommendations:
- More frequent sanitation of restrooms.
- Clean and disinfect entryway doors into salon.
- Removing all chairs in the waiting room and having no waiting room might be more beneficial.
- Washing all aprons in-between customers/or using a medical grade spray ie: Biotext, Pre-Empt or any medical spray
- Front desk: assign phones to staff members – no sharing. If shared, use a disinfectant wipe between each use.
- Could even purchase some additional tools that will come in handy.
- Coffee/Tea/Water- will need to be dispensed by you and served in a disposable cup or eliminate for the time being. No Food services.
- Offering non-medical masks to clients (for purchase or free) to use while they are in the salon as they will be strongly recommended to have one. This will protect you. Non-surgical masks will not prevent the wearer from becoming ill as they do not form a tight seal on the face. They will, however, limit the amount of respiratory droplets being spread from the wearer. I would recommend you ask clients to wear masks based on this to help keep staff safe and healthy
- Use Q-tips and dip into alcohol to use to key password into debit machine. Alternative would be to disinfect after each use (ie: with a disinfectant wipe).
- If you have a POS on your iPad maybe you key in the card number as that will bypass the signature. Then you are the only one touch it. Promote the use of “tap” feature
Information to the Clients
- Signage and/or verbal to the clients of when they are not welcomed. For example, travelled outside the province within the last 14 days. If they are experiencing any symptoms. If they have family or friends with them and they are not receiving any services. Sign should be posted directly on the front door for clients to read before entering the facility.
- Signage with maximum number of customers in the premises at one time.
- Distance markings on the floor
Sherri Runighan Shelley Bell
Executive Director PEIHDA President of PEIHDA
- Require staff and clients to declare that they are not required to self-isolate.
- Communicate clearly to staff and clients/customers the expectation that they may not be within the premises if they have any symptom of COVID-19. (provide signage)
- Document cleaning/sanitation requirements (mostly noted above)
- Ensure and promote good hand washing/cleaning and disinfection practices for both staff and clients. (provide signage with expectations)
Some extra disinfectant information –
I know PreEmpt products are a favorite in the industry:
PreEmpt RTU – would be an intermediate-level disinfectant
PreEmpt CS20 – would be a high-level disinfectant PreEmpt
HLD5 would also be an acceptable high-level disinfectant although I believe it is more corrosive to the instruments
**You can always use a higher level disinfectant for a lower risk item, but never the other way.
Example: You can use a high-level disinfectant for the foot basins, but you cannot use an intermediate-level disinfectant for the clippers, nippers and files.
Barbicide is a low-level disinfectant.